Why You Should Shift From Quantity to Quality (and How to Do It) | Kelly Chandler

In this week's episode of The Venue Rx podcast, our host Jonathan Aymin sits down with Kelly Chandler, a leading UK-based venue consultant, for a fascinating conversation on the rapidly evolving wedding venue industry. Drawing from her extensive experience, Kelly shares a unique international perspective on how venues are adapting on both sides of the Atlantic.

She unpacks the key differences and surprising similarities between the UK and US markets, diving into emerging trends, industry challenges, and proven strategies for success. From the growing popularity of rural venues in the UK to the rising influence of social media on guest expectations, Kelly offers timely insights into what today’s couples are really looking for.

She emphasizes the critical importance of investing in your team, navigating market saturation, and embracing innovation, including the increasing role of AI in planning. She also highlights the post-COVID shift toward curated, multi-day wedding experiences, and how venues can evolve to meet this new demand.

About Our Guest:

Kelly Chandler is a renowned UK-based venue consultant and former luxury wedding planner with over two decades of experience in the events industry. As the founder of Kelly Chandler Consulting, she specializes in helping venues thrive by aligning their offerings with the expectations of today’s discerning clients. Kelly brings a unique fusion of creative flair and business acumen, having worked hands-on with heritage estates, boutique venues, and forward-thinking event spaces to elevate their commercial success.

Before launching her consultancy, Kelly led a top-tier wedding planning business, producing high-end events for clients from around the world. She now draws on that wealth of insight to coach venue teams on experience design, sales strategy, and operational excellence. A regular speaker, writer, and mentor in the wedding and hospitality space, Kelly is passionate about nurturing values-driven businesses that want to grow with integrity, style, and sustainability.

Find Her Here: 

  • Website: www.kelly-chandler.com 

  • Linkedin: https://www.linkedin.com/in/kelly-chandler-47175910/

  • Instagram: https://www.instagram.com/kelly__chandler

  • Website: https://www.kellychandlerconsulting.co.uk/

If you are a new or existing venue owner and want a professional team to operate and manage your venue business click here!

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